This Furniture7™ Privacy Statement (Privacy Statement) is designed to help you understand how Furniture7™ and its affiliated, subsidiary, and third party companies, contractors, brands, services and service providers (“Furniture7™”, “we” or “us” ) collect and process the information that you share when you use any of our websites and other websites, including applications and other online services that are accessible through desktop, tablet and mobile web browsers from time to time (collectively the "Sites").
The Sites are not intended for children, and Furniture7™ does not contract or deal with persons 13 years of age or younger. By using the Sites, you affirm that you are over age 13 (thirteen) years , as if you are under age 13 (thirteen) years, you may not access or use the Sites. If you are a parent or guardian that consents to your teenager’s registration with and use of the Site, you agree to be bound by the Privacy Statement for the teenager’s use of the Sites.
What personal information is collected online?
We may collect personal about you from the information you provide to us when you fill out an application with us, request us to communication with you, communicate with us by phone, email, chatline, or social media or use other forms and software accessible or available through the Sites, or to maintain, support or manage any lease, sales, purchase, account or related management and collections. We may receive personal and other information from your transactions with us and our affiliates, subsidiaries, business partners or nominees. We may receive personal and other information about you from your employer, your bank, credit and consumer reporting agencies, and other third parties, including but not limited to those whom you have authorized us to contact.
This personal and other information may include: banking and financial information, credit histories, credit reports, credit scores, consumer and debt history, social security number, name, birthdate, address, bank account numbers, credit card numbers, telephone numbers, email addresses, social media identity and networks, IP address, locational information, online information, other identifying numbers and additional information (subsequently referred to as Personal Information).
INFORMATION WE COLLECT
In providing and operating the Sites, Furniture7™ collects information that you share with us, and may share that information subsequently with third parties.
Furniture7™ collects and maintains Personal Information and General and Marketing Information as follows:
- Personal Information: Personal Information identifies you as an individual. We maintain one or more databases to store your Personal Information and may retain it as reasonably required to serve you and operate and provide services on or through the Sites or with third parties. The Personal Information that we collect depends on how you use the Sites now or may use in the future. Providing your Personal Information to us is your choice. If you choose not to provide us with certain Personal Information, you may not be able to take advantage of certain features of the Sites.
- General and Marketing Information: When you visit the Sites, we may collect various categories of general non-personal information and marketing information, (or General and Marketing Information) in order to provide you with a better customer experience. General Information includes browser information, operating system information, device information, TCP-IP address and the date, time, length of stay and the specific pages accessed during your visits to the Sites. Marketing Information includes interest and location based marketing such as re-marketing, affinity audiences, in market audiences, demographic and location targeting; and includes remarketing lists, ad content, data feeds and advertiser sites.
Registering for the Service
If you register to use the Sites, register with us, or communicate with us by phone, email, facebook or social media, or by filling in a form, we may collect Personal Information such as your name, email address, and telephone number. You may also register for the Sites using another service, such as Facebook. If you create your Furniture7™ account by connecting through another service, you are authorizing us to use public information, Personal Information, and General and Marketing Information from that connected account to help complete your Furniture7™ profile. Please remember that the manner in which that service collects, uses, stores, and discloses any of your data or information is governed solely by the policies of such service. We recommend that you review the terms and policies of that service, including its privacy and data and information collection and disclosure practices.
Furniture7™ shall have no liability or responsibility for the privacy, data and information collection and disclosure practices or other actions of any third party service provider or any other third-party site or service that may be enabled within the Sites. You may review, update, modify, or delete your account information, including your profile, contact information or Personal Information, at any time by contacting Furniture7™ Customer Service.
Online Identification Tools
We use your IP address to help diagnose problems with the Sites, and to provide a better web and shopping experience. Your IP address is used to help identify you and your shopping needs and gather General Information.
We use web beacons to personalize your experience of the Sites and to generate information about the Sites traffic and trends. Web beacons collect General Information, such as your browser and IP address. Web beacons may be used alone or in conjunction with cookies; when web beacons are used with cookies, they may link General and Marketing Information to Personal Information.
Third Party Features
The Sites also may include an activity feed, social media buttons and widgets, such as the Facebook “Like” button or the “Share This” button. These features may collect and display your Personal Information, your IP address and the page you are visiting on the Sites and may set a cookie to enable the feature to function properly. These features are either hosted by a third party or hosted directly on the Sites, and your interactions with them are governed by the privacy, data and information collection and disclosure policies of the third party that provides the feature.
Use of Service via Mobile Device
If you use the Sites through your mobile device, we may collect your geo-location information. We will not share this information with third parties and will only use this information to fulfill your order. When you use the Sites through your mobile device, we also collect device type and UUID, a unique identifier generated within mobile applications, and store this information in log files. We use this information to provide you with the most up to date application and features, or to advertise or promote products or services to you that are applicable to your device type.
Third Party Links
We may use or provide links or portals to third party websites and services that we do not own or control. Furniture7™ is not responsible for the communication, privacy, data and information collection and disclosure practices of any website or services that we do not own or control. We encourage you to review and understand the practices of third party websites and third party services before providing any information to or through them, or communicating with them.
The Sites may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for you. Personal Information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are placed on your computer, to help us analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing other services relating to website activity and internet usage.
Google AdWords, Remarketing, Bing Ads, Facebook Ads
This Sites also use Google AdWords, Remarketing, Bing Ads, Facebook Ads, custom audiences and potentially other online advertising services and tactics
This Sites use Google AdWords and its remarketing capability to advertise on third party websites (including Google) to previous visitors to our Sites. This allows us to advertise to previous visitors who may or may not have completed a task on our Sites, for example asking a question or requesting an appointment. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network.
On Facebook, users can opt-out of the collection and use of information for ad targeting and learn more at www.aboutads.info/choices and https://www.facebook.com/settings?tab=ads We may also use other 3rd party remarketing services and/or other online advertising services such as Bing Ads, Facebook, LinkedIn, and others.
“Call Tracking” numbers
This Sites may also track phone calls made to the phone number(s) listed on its web pages or phone numbers listed in ads on Google, Bing and Yahoo. When a caller makes a call to a call tracking number, standard callerID information is passed onto the third party call tracking service and made available to us. In addition, information such as the keyword used and other information related to the ad that was clicked may also be provided to us. Callers wishing to minimize the information passed on to the service may block callerID information prior to making the call or may instead of calling, contact us using the online request form on our Sites.
HOW YOUR PERSONAL INFORMATION IS USED, PROCESSED AND DISCLOSED
By using these Sites, you expressly consent to us recording and monitoring your telephone, cellular, wireless, cordless, VOIP and all other voice calls for customer service, reference, accuracy, verification, agreement enforcement and training purposes; for delivering or causing to be delivered advertising or telemarketing messages at any time using an automatic phone dialing system, an artificial or pre-recorded voice, autodialed calls, robot-calls, and robot-texts to the telephone or cellular number that you authorize the advertisements or telemarketing messages to be delivered to you.
Furniture7™ may record and monitor telephone, cellular, wireless, cordless, VOIP and all other voice calls and online chats; may communicate with you; and may use, process and disclose Personal Information on the Sites and third party websites to:
- Conduct and implement Furniture7™ customer service, reference, accuracy, verification, agreement enforcement and training now and in the future;
- Send information to customers about orders;
- Send information to manufacturer and shippers about customer orders;
- Fulfill customer orders;
- Manage and support your account and process and collect your customer payments or any outstanding amounts owed by you to us;
- Support customer arrangements with third party websites and services providers, including third party furnishing finance providers, and third party furnishings lease providers (i.e., Progressive Leasing);
- Administer Furniture7™ customer loyalty programs;
- Send promotional marketing material about Furniture7™ and its affiliates, subsidiaries, business partners, nominees and third party service providers;
- Produce content for Furniture7™ activity feed feature;
- Customize, analyze, adjust and improve the Sites to better meet your needs;
- Execute a contest, sweepstake or other promotion;
- Enforce Furniture7™ furniture agreements, including any sales, payment, shipping and return arrangements with customers;
- Prevent fraud and other prohibited or illegal activities; and
- Comply with federal and state legislation; and any requests of federal and state legislators and regulators, law enforcement and data protection agencies.
General and Marketing Information may be combined and linked to Personal Information in accordance with the purposes specified above. We may use your General and Marketing Information and de-identified Personal Information to prepare anonymized, aggregated data about our users (Anonymized Data). We may provide third parties with Anonymized Data in describing the Service to prospective business partners, advertisers and marketers, nominees and other third parties, and for all other lawful purposes.
Third Party Service Providers
Furniture7™ receives information about a customer’s furnishings; then relays the customer’s furnishing orders and shipping orders to third party manufacturers and shippers, who then deliver the furnishings orders to the customer. Furniture7™ never receives or opens any sealed packages of any furnishings, which are instead directly delivered to the customer via the manufacturer and shipper. Furniture7™ may also employ or work with other third party companies and individuals to perform functions on our behalf or that may be useful to customers including: provision of data services and storage, supporting orders, software developments, provision of software services, sending postal mail and e-mail, sending advertising on our behalf, the provision of advertising and marketing services, interest and location based marketing, providing search results and links, providing rental or leasing services; or processing credit card and other payments services. These third party service providers may have access to Personal Information needed to fulfill their functions. Information about customers is an asset of Furniture7™ and, as such, may be transferred to another company as part of an acquisition, merger, restructuring, affiliation, partnership or business arrangement.
Information Sharing for Marketing Purposes
To provide you with information about products and services that may be useful to you, we may partner with affiliates, subsidiaries, agents, contractors or select third party companies and organizations. Through these arrangements, we may share, exchange, rent, or cross-reference your name, contact information, mailing address, account information etc..
Information Sharing for Collections Purposes
If we need to contact you to service your account or to collect amounts you owe, you authorize us (including but not limited to our subsidiaries, affiliates, agents, contractors, third party companies, organizations and service providers) to contact you at any phone or mobile number you provide, from which you call or contact us, or at which we believe we can reach you, at any email address or social media which you provide to us or which we believe we can reach you, or through any social media or social media platform or social media network or other digital communications platform you may use. We may contact at any time by calling or texting or contacting you using your digital or social media profile or account. We may contact you using an automated dialer, robo-caller or pre-recorded messages. We may contact you on a phone, mobile, wireless or other or similar device, even if you are charged for it.
Blogs, Reviews and Forums
The Sites also may from time to time offer publicly accessible blogs, customer reviews or forums. Any information you provide in these areas may be read, collected and used by others.
You may choose to invite someone else to use the Sites by providing their name, email address or telephone or fax number. We may use this information to send invitations to such individuals, to track the results of such invitation referrals, and to confirm qualifying furnishing orders attributable to your registered account. Anyone who receives an email invitation to use the Sites may opt out of receiving such communications in the future. Furniture7™ will take commercially reasonable steps to implement opt-out requests, but those who opt out may still receive communications from us as we process the opt-out request, or as required for furnishing order processing, or any agreements or arrangements with us.
RETENTION OF PERSONAL INFORMATION
Furniture7™ retains Personal Information to fulfill the purposes outlined in this Privacy Statement, consistent with federal and state legal requirements.
Federal Children’s Online Privacy Protection Act
Furniture7™ operates the Sites in compliance with the federal Children’s Online Privacy Protection Act. Furniture7™ does not operate a commercial website or online services (including mobile apps) directed to children. Furniture7™ does not sell to children under 13 (thirteen) years of age. Further, Furniture7™ does not collect, use or disclose personal information from children under 13 (thirteen) years; nor does it acquire any such information from third party websites.
Information for Residents of California and Other States
California law permits individuals who provide Furniture7™ with Personal Information, and who are also California residents, to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. Furniture7™ will use reasonable efforts to comply with privacy requirements for California, as well as national and other state requirements.
PRIVACY CONTACT INFORMATION
If you would like to opt out of direct communications with us, to withdraw previously provided express written consent, or if you have any questions, concerns, or comments about our Privacy Statement, you agree to contact us using by the following means:
Customer Service, Furniture7™
By e-mail: Information
By telephone: 1-877-776-7775
CHANGES TO OUR PRIVACY STATEMENT
We may occasionally update our Privacy Statement to reflect changes in our privacy practices. When we post modifications to this Privacy Statement, the modified Privacy Statement will be effective immediately upon posting on the Sites. Your continued use of the Sites or services after the date of the posting of the modified Privacy Statement constitutes your agreement to abide and be bound by that statement. We encourage you to periodically review this page for the latest information on our privacy practices. If you object to any modification, your sole recourse is to stop using the Sites as of that date of the modified Privacy Statement.
1. Date of Last Revision to Furniture7™ Privacy Statement is August 2, 2018.